Canceling Your Subscription

You can cancel your subscription at any time. Here's what you need to know.

How to Cancel

1. Go to "Billing" in your dashboard

2. Click "Manage Billing"

3. Select "Cancel Subscription"

4. Confirm cancellation

5. You'll receive a confirmation email

Your plan remains active until the end of the billing period

You retain full access to all features

No immediate changes to your account

Account downgrades to Free plan

Sites and pixels remain active

Historical data is preserved

You can reactivate anytime

**Sites**: All sites remain active

**Pixels**: All pixels remain configured

**Analytics**: Historical data is preserved for 90 days

**Account**: Account remains active

To reactivate your subscription:

1. Go to "Billing"

2. Click "Upgrade Now"

3. Select your plan

4. Complete checkout

Refunds are available within 14 days of purchase

Contact support for refund requests

Refunds are processed within 5-7 business days

If you're canceling due to an issue, please contact support. We'd love to help resolve any problems!